Free UK Shipping

We carefully prepare, quality check, and securely package every jewellery order before dispatch. Delivery time depends on whether your item is available in stock or needs fresh production.

Estimated Delivery Timeframes

Order Type
Timeframe
In-Stock Products Processing time: 1–3 business days UK delivery time: 5–7 business days
6–10 Business Days
Fresh Production / Made-to-Order Production in Hong Kong: 15–20 days UK delivery after production
20–30 Business Days

In-Stock Orders

If your jewellery is available in stock, your order will usually be processed within 1–3 business days. After dispatch, UK delivery normally takes 5–7 business days.

When an Item Sells Out

Some products may show as available but can sell out quickly due to high demand. If this happens, we will arrange fresh production of your jewellery from our Hong Kong production facility.

Fresh Production Time

Freshly produced items usually take around 15–20 days to complete. Once production and quality checks are finished, your order will be shipped to your UK address.

Order Tracking

Once your order has been dispatched, you will receive a tracking number by email so you can follow your delivery status.

Important Note

Delivery timeframes are estimates and may vary due to high-demand periods, production delays, courier delays, customs checks, UK bank holidays, or other unforeseen circumstances.